Privacy Policy

Last updated: May 2025

4homes (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard information when you visit our website or contact us.

Who We Are

4homes is a family-owned interior design company based in Sidmouth, Devon. Our registered address is:

4homes
Sidmouth
Devon

Email: info@4homes.ltd.uk
Telephone: 01395 578763

What Information We Collect

We may collect the following types of information:

• Contact information — your name, email address, telephone number, and any other details you provide when you contact us or complete a form on our website.
• Usage data — anonymised information about how you use our website, collected via Google Analytics (see “Cookies” below).
• Communications — a record of any correspondence if you contact us.

How We Use Your Information

We use the information we collect to:

• Respond to enquiries and arrange consultations.
• Provide our interior design and installation services.
• Improve and maintain our website using aggregated, anonymised analytics data.
• Comply with any legal obligations.

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

Legal Basis for Processing

We process your personal data on the following legal bases under the UK GDPR:

• Contractual necessity — where processing is needed to fulfil a service you have requested.
• Legitimate interests — for example, responding to enquiries and maintaining website security.
• Consent — where you have actively consented (for example, agreeing to analytics cookies).

Cookies and Analytics

Our website uses Google Analytics to help us understand how visitors interact with the site. Analytics cookies are only placed on your device if you consent. You can read more about how we use cookies and manage your preferences on our Cookie Policy page.

Data Retention

We retain personal data only for as long as necessary for the purposes outlined above, or as required by law. Enquiry and contact data is typically retained for up to three years.

Your Rights

Under the UK GDPR you have the following rights regarding your personal data:

• The right to access the data we hold about you.
• The right to rectification if data we hold is inaccurate or incomplete.
• The right to erasure (“right to be forgotten”) in certain circumstances.
• The right to restrict processing in certain circumstances.
• The right to data portability.
• The right to object to processing based on legitimate interests.
• The right to withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at info@4homes.ltd.uk.

Third-Party Services

We use the following third-party services that may process data on our behalf:

• Google Analytics / Google Tag Manager — website usage analytics. Data is processed in accordance with Google’s Privacy Policy.

Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact and Complaints

If you have any questions about this policy or how we handle your data, please contact us at info@4homes.ltd.uk.

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): ico.org.uk.